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Never Fail Guarantee

Magic Box Software Never Fail Guarantee

In order to better serve our existing customers and give better value to future customers Magic Box Software establishes theĀ Never Fail Guarantee.

Terms:

If any of our software products fail to do what we claim, except in the event of a hardware failure we will:

  • Promptly walk you through manual steps to repair the problem.
  • Assure that the solution is tested such that your system is operational as promised.

It is as simple as that. No fine print. No negating clauses.

Our reasons are simple:

  • We live to help our customers.
  • We want to continually improve our products from what we learn from any exceptional cases.

We thank you for your business.